FAQs

1. What are your shipping options?

We offer several shipping options for customers in the UK. These options include standard shipping, express shipping, and next-day delivery. The shipping cost and estimated delivery time will be calculated at checkout based on your location and the weight of the items in your order.

2. How long does shipping take?

The shipping time depends on the shipping option you choose at checkout. Our standard shipping typically takes 3-5 business days, while express shipping usually takes 1-3 business days. If you opt for next-day delivery, your order will be delivered the next business day.

3. Do you offer international shipping?

Currently, we only offer shipping within the UK. We do not offer international shipping at this time. However, we are constantly working to expand our shipping capabilities and may offer international shipping in the future.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it. Please note that the item must be unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please contact our customer support team.

5. How do I initiate a return?

To initiate a return, please contact our customer support team with your order details and the reason for the return. Our team will guide you through the return process and provide you with a return shipping label if necessary. Once we receive the returned item and verify its condition, we will issue a refund to your original payment method.

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